Discover ERP and CRM software your people can actually use
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Welcome to the Microsoft Dynamics Channel where you can find out more about our line of adaptable enterprise resource planning (ERP) and customer relationship management (CRM) solutions that empower you and your people to make business decisions with greater confidence. By working like and with familiar Microsoft software, Microsoft Dynamics helps your business increase productivity and maximize efficiency.
Visit our channel often for the latest updates on how Microsoft Dynamics can help improve financial, customer relationship, and supply chain management for your business.
Visit our channel often for the latest updates on how Microsoft Dynamics can help improve financial, customer relationship, and supply chain management for your business.
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3716d35c-36ff-4d63-8672-56d3767460650An unwavering commitment to artisan quality and the freshest roast-to-order products resulted in success for Peet’s Coffee & Tea. By collaborating with Microsoft Gold Certified Partner Junction Solutions, Peet’s moved to a complete retail solution based on Microsoft Dynamics AX. Today, Peet’s efficiently practices its high-quality and customer service standards while growth continues. With a unified business management solution that enables efficiencies in all company activities, managers can conduct smart decision making and take control of the company’s future.
Time: 4:22
August 30, 2010
Views: 26
e6e2f059-b59c-4267-88ab-ff688d7931fb1Omnicom Group, a U.S. $11.7 billion holding company in the marketing and advertising industry, wanted to equip its agencies with a standard enterprise resource planning solution and chose Microsoft Dynamics AX based on its superior flexibility, ease of use, global availability, and project-accounting and financial-reporting capabilities. Listen to this customer’s story to learn how the deployment & usage of Microsoft Dynamics AX has helped Omnicom to improve financial processes, gain business insight, and prepare for future growth across the company.Time: 4:15
August 13, 2010
Views: 57
0d648d4f-d9cb-444e-ac3e-7e2c0d22b1372Omnicom Group, a marketing and advertising company, chose Microsoft Dynamics AX and worked with Microsoft Services to set up a global project office that helped manage local implementations at the agency level across the globe. Listen to this customer’s story on how Microsoft Dynamics AX has helped to improve financial processes, gain business insight, and prepare for future growth.Time: 4:15
August 03, 2010
Views: 21
0c2d18ec-515e-4d6d-a6eb-6d28224d33cb3A Live Meeting webcast for the chemicals industry hosted by IDC Manufacturing Insights and Microsoft Dynamics CRM.Time: 36:35
July 16, 2010
Views: 50
cd40111d-67dc-48da-8f59-61793e5fa3b04A Live Meeting webcast for the industrial equipment manufacturing industry hosted by IDC Manufacturing Insights and Microsoft Dynamics CRM.Time: 42:27
July 16, 2010
Views: 29
87097f7a-0a4b-4ecf-a73d-56e8222ce7945A Live Meeting webcast for the financial services-insurance industry hosted by Tower Group and Microsoft Dynamics CRM.Time: 25:56
July 16, 2010
Views: 13
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94075c0e-e910-42a2-8efb-300d9e02dea30A Live Meeting webcast for the high tech industry hosted by IDC Manufacturing Insights and Microsoft Dynamics CRM.
Time: 44:01
July 16, 2010
Views: 26
8761a482-d811-4e75-88c3-1cd9bbdc1cc11A Live Meeting webcast for the financial services-banking industry hosted by Tower Group and Microsoft Dynamics CRM.Time: 1:18:03
July 16, 2010
Views: 8
140443d5-5749-42f3-9978-0f439badd6d52In this in-depth interview, Taylor/IGH tells their story as to how they made a very smooth and cost effective switch to Microsoft Dynamics CRM from Salesforce.com. They also have a very interesting story as to how they were able to leverage work from their other subsidiaries in a collaborative effort to make their Microsoft Dynamics CRM implementation a success and a cost savings for all involved!Time: 12:27
July 16, 2010
Views: 65
c2acd9d9-dcd5-4b51-9d04-d3e7036b3c703Pathology Associates Medical Laboratories (PAML) of Spokane Washington was doing a great job testing specimens but knew it could improve customer service. After customers complained about lengthy response times PAML invested in customer relationship management software for all customer-facing employees. The result is that three-day response times have shrunk to minutes or hours, management can proactively monitor service metrics to avert problems, and employees can access up-to-date knowledge when customers call. PAML is now offering its improved customer service capability to partner hospitals.Time: 3:20
July 16, 2010
Views: 92
0dfa21af-a380-4daf-86c6-59a0dca59a8a4This one-on-one interview features IGH Solutions, a division of Taylor Corporation -- a worldwide printing manufacturer based Minnesota. IGH Solutions had a number of disparate data bases which proved difficult to keep track of customer activity. Microsoft Dynamics CRM has allowed them to save significant money by switching from Salesforce.com and enjoy a cohesive environment in which their multiple business units can work.Time: 2:53
July 16, 2010
Views: 129
8d633d53-a0d6-4376-9a43-fb434c26872a5"Join Industry Strategy Managing Director, Rich Wickham, Global Industry Director, Pat Fitzhenry, ISV Solutions Manager, Christian Lindberg and selected Industry partners for an interactive presentation through which you gain insights into the efforts and investments being made in FY11 to support YOUR Industry-focused activities. These topics include: The AMR Dynamics Partner Industry Certification, MPN Industry Badging, FY11 Industry Planning, Strategic Investments (Dynamics Academy, Readiness, Industry Web Presence, Marketing, PinPoint and PMF) as well as exciting news on the Certified for Microsoft Dynamics (CfMD) program whereby solutions can be evaluated and certified by Microsoft. Whether you are already Industry-focused, or if you are just now preparing to launch your Industry efforts, this session is a MUST ATTEND for you.Time: 1:00:07
July 14, 2010
Views: 39
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9d894286-89d3-4b2f-81e4-a3faa07f09d50What do superstar athletes have in common with top performing sales people? The secrets are revealed at this value keynote. Join VP Doug Kennedy to hear about sales confidence and how to drive sales success. Understand your competition and win with existing and new customers. Learn firsthand how to set up a winning team and how to organize your team more effectively to evolve your businesses and drive success. This is a must-attend session for business owners and senior management looking to optimize the bottom-line.
Time: 55:21
July 14, 2010
Views: 589
f9625bd7-7009-4bed-ab7a-c3fbb548d6ac1Join in this hour-long exploration of Microsoft Dynamics CRM 5 and see for yourself what all the excitement is about! We dive deep into the new product, discuss strategies for managing upgrades and explore all the opportunities to make the most of this exciting new release. If you’re a long-time Microsoft Dynamics CRM partner, or a BPOS or SharePoint partner looking to engage in the CRM space, this is a session you won’t want to miss.Time: 59:57
July 14, 2010
Views: 7,861
2244da8c-9c79-4428-b592-2442ae304abd2Join this session to hear the breaking news on the improvements made to pricing, licensing and many other areas that will help you build or grow your Software as a Service (SPLA) practice for Microsoft Dynamics ERP. Also learn about the new online services that can help your customers leverage the cloud to interact with key stakeholders and drive more sales.Time: 59:11
July 14, 2010
Views: 27
03de9c29-15de-4a65-a3de-d5318bd9ccda3Join this session to get an update on product strategy and roadmap of Microsoft Dynamics AX and learn about the launch and readiness plans supporting the launch of Microsoft Dynamic AX ‘6’. Learn about our priorities, key initiatives and engage in discussion with other ISVs, SIs and VARs who successfully utilized the Microsoft Dynamics AX industry foundation to accelerate their business.Time: 59:11
July 14, 2010
Views: 165
01e7b590-6221-483e-b03a-83b6153dcb884Join this session to get an update on the future roadmap and product strategy of Microsoft Dynamics GP and see first-hand how Microsoft Dynamics GP 2010 delivers the new way to do business. Learn about our priorities, key initiatives, and engage in a discussion with other partners who are successfully leveraging the “Infinite Possibilities” offered by Microsoft Dynamics GP to accelerate their businesses.Time: 1:05:27
July 14, 2010
Views: 103
584fac64-7da7-4ae1-89c9-13f857c97deb5Join this session to start putting your marketing, sales, and staffing plan together for success this upcoming year. Learn about the Microsoft Dynamics SL future roadmap and strategy with Microsoft Dynamics SL "8". Engage in key discussions on the marketing and lead generation successes of our top Dynamics SL partners to help you drive strong new business and delight your customers and see how other partners are leveraging the “Infinite Possibilities” offered by Microsoft Dynamics SL to accelerate their businesses in 2010. The opportunity to deliver customer value with Microsoft Dynamics SL has never been better.Time: 1:04:42
July 14, 2010
Views: 32
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