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A possible fix is now being looked at further--if you are interested in
trying it out, here are a couple of registry keys which you might verify the
existence of, and then delete.
If you wish to be safest, you can save copies of these keys before deletion,
but I'm assured they will regenerate with valid data, fixing the issue--this
has worked on my system.
1) Delete:
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9E477B43-8F85-11D0-B11F-00A0C90F2732}]
2) Delete:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\ComponentCategories\{56FFCC30-D398-11D0-B2AE-00A0C908FA49}
I'm trying to take pains to be sure that these long lines are not
broken--but I'd search and confirm carefully that you are finding the right
keys.
Let me know whether you cannot find either key--if you cannot find the first
one, you can go ahead and delete the second one, but the fix will be
temporary--boot or login duration--not sure. I'd like to hear about
that.--and I'd like to hear how this works in any case.
This fix is applicable to a trio of symptoms:
1) inablity to save downloaded files--they may appear on the desktop as the
download completes, but they disappear.
2) inability to save attachments from an email application to, say, the
desktop.
3) inability to do an expand all on a zip folder.
--
"BulletFoss" <BulletFoss@discussions.microsoft.com> wrote in message
news:716707E8-9422-4DEF-8B5D-433C71795EE4@microsoft.com...
> Yes, It appears .zip files in partuicular cannot be downloaded through
> IE6.
> They seem to instantly "dissapear" once complete. You can use other
> browsers
> and managers to download the files, but any attempt to unzip the files
> will
> result in the error message "windows has blocked this file to protect your
> computer".
>
> With NON-ZIP files only; you can goto the file properties and click the
> unblock button which will allow you to access the file. However this
> feature
> is not available on ZIP files. I think windows sees this as a folder
> rather
> than a file.
>
> This is a HUGE problem that needs resovling quickly because 90% of files
> kept on the internet are zipped. In effect, Microsoft are shooting
> themselves
> in the foot with this one.
>
> "Yes we'll protect you from the internet, but you wont be able to download
> any sodding files!"
>
> I think the objective might be to stop people downloading altogether and
> this will prevent computer infections!!
>
>
>
> "Terry L" wrote:
>
>> I could not find downloaded files that were saved from internet explorer
>> 6.
>> When click on link to save file (run save) window would open, click on
>> save
>> to my download directory, file would download, then window closed.
>> Could not find file anywhere on computer.
>> Had to uninstall windows defender to solve.
>>
>> Any one else had this problem?
>>
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A possible fix is now being looked at further--if you are interested in
trying it out, here are a couple of registry keys which you might verify the
existence of, and then save copies of, then delete.
It isn't clear whether the first key listed exists on all systems--the
second should.
1) Save, as a .reg file, then delete:
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9E477B43-8F85-11D0-B11F-00A0C90F2732}]
2) Delete:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\ComponentCategories\{56FFCC30-D398-11D0-B2AE-00A0C908FA49}
I'm trying to take pains to be sure that these long lines are not
broken--but I'd search and confirm carefully that you are finding the right
keys.
Let me know whether you cannot find either key--if you cannot find the first
one, you can go ahead and delete the second one, but the fix will be
temporary--boot or login duration--not sure. I'd like to hear about
that.--and I'd like to hear how this works in any case.
This fix is applicable to a trio of symptoms:
1) inablity to save downloaded files--they may appear on the desktop as the
download completes, but they disappear.
2) inability to save attachments from an email application to, say, the
desktop.
3) inability to do an expand all on a zip folder.
--
"malickj" <malickj@discussions.microsoft.com> wrote in message
news:3C8391FA-A9BC-4210-A80B-E2C8ABE50039@microsoft.com...
>I have expericenced the same problem on the 2 machines that I have tested
> this on. They were both the same XP Build on laptops. I installed this
> on a
> desktop build here and it did not experience the same issue. I am lost on
> this one.
> I tried completly "disabling" the Defender service and then rebooting, but
> this did not work either. I have checked every IE Setting possible with
> no
> luck.
>
>
> "Terry L" wrote:
>
>> I could not find downloaded files that were saved from internet explorer
>> 6.
>> When click on link to save file (run save) window would open, click on
>> save
>> to my download directory, file would download, then window closed.
>> Could not find file anywhere on computer.
>> Had to uninstall windows defender to solve.
>>
>> Any one else had this problem?
>>
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Bill,
These keys do not exist on my machine.
"Bill Sanderson" wrote:
> A possible fix is now being looked at further--if you are interested in
> trying it out, here are a couple of registry keys which you might verify the
> existence of, and then save copies of, then delete.
>
> It isn't clear whether the first key listed exists on all systems--the
> second should.
>
> 1) Save, as a .reg file, then delete:
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9E477B43-8F85-11D0-B11F-00A0C90F2732}]
>
> 2) Delete:
>
> [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\ComponentCategories\{56FFCC30-D398-11D0-B2AE-00A0C908FA49}
>
> I'm trying to take pains to be sure that these long lines are not
> broken--but I'd search and confirm carefully that you are finding the right
> keys.
>
> Let me know whether you cannot find either key--if you cannot find the first
> one, you can go ahead and delete the second one, but the fix will be
> temporary--boot or login duration--not sure. I'd like to hear about
> that.--and I'd like to hear how this works in any case.
>
> This fix is applicable to a trio of symptoms:
>
> 1) inablity to save downloaded files--they may appear on the desktop as the
> download completes, but they disappear.
>
> 2) inability to save attachments from an email application to, say, the
> desktop.
>
> 3) inability to do an expand all on a zip folder.
> --
>
> "malickj" <malickj@discussions.microsoft.com> wrote in message
> news:3C8391FA-A9BC-4210-A80B-E2C8ABE50039@microsoft.com...
> >I have expericenced the same problem on the 2 machines that I have tested
> > this on. They were both the same XP Build on laptops. I installed this
> > on a
> > desktop build here and it did not experience the same issue. I am lost on
> > this one.
> > I tried completly "disabling" the Defender service and then rebooting, but
> > this did not work either. I have checked every IE Setting possible with
> > no
> > luck.
> >
> >
> > "Terry L" wrote:
> >
> >> I could not find downloaded files that were saved from internet explorer
> >> 6.
> >> When click on link to save file (run save) window would open, click on
> >> save
> >> to my download directory, file would download, then window closed.
> >> Could not find file anywhere on computer.
> >> Had to uninstall windows defender to solve.
> >>
> >> Any one else had this problem?
> >>
>
>
> |
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Thanks. I don't know what to make of this--I expected it, I think, for the
first key--but the second one should be there.
There's another thread with Mike Treit participating looking at this in a
different group--I'll see if I can get him to look in here, too.
--
"malickj" <malickj@discussions.microsoft.com> wrote in message
news:5A426923-618A-4CA6-80DA-A965F86E2D76@microsoft.com...
> Bill,
>
> These keys do not exist on my machine.
>
>
>
> "Bill Sanderson" wrote:
>
>> A possible fix is now being looked at further--if you are interested in
>> trying it out, here are a couple of registry keys which you might verify
>> the
>> existence of, and then save copies of, then delete.
>>
>> It isn't clear whether the first key listed exists on all systems--the
>> second should.
>>
>> 1) Save, as a .reg file, then delete:
>>
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9E477B43-8F85-11D0-B11F-00A0C90F2732}]
>>
>> 2) Delete:
>>
>> [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\ComponentCategories\{56FFCC30-D398-11D0-B2AE-00A0C908FA49}
>>
>> I'm trying to take pains to be sure that these long lines are not
>> broken--but I'd search and confirm carefully that you are finding the
>> right
>> keys.
>>
>> Let me know whether you cannot find either key--if you cannot find the
>> first
>> one, you can go ahead and delete the second one, but the fix will be
>> temporary--boot or login duration--not sure. I'd like to hear about
>> that.--and I'd like to hear how this works in any case.
>>
>> This fix is applicable to a trio of symptoms:
>>
>> 1) inablity to save downloaded files--they may appear on the desktop as
>> the
>> download completes, but they disappear.
>>
>> 2) inability to save attachments from an email application to, say, the
>> desktop.
>>
>> 3) inability to do an expand all on a zip folder.
>> --
>>
>> "malickj" <malickj@discussions.microsoft.com> wrote in message
>> news:3C8391FA-A9BC-4210-A80B-E2C8ABE50039@microsoft.com...
>> >I have expericenced the same problem on the 2 machines that I have
>> >tested
>> > this on. They were both the same XP Build on laptops. I installed
>> > this
>> > on a
>> > desktop build here and it did not experience the same issue. I am lost
>> > on
>> > this one.
>> > I tried completly "disabling" the Defender service and then rebooting,
>> > but
>> > this did not work either. I have checked every IE Setting possible
>> > with
>> > no
>> > luck.
>> >
>> >
>> > "Terry L" wrote:
>> >
>> >> I could not find downloaded files that were saved from internet
>> >> explorer
>> >> 6.
>> >> When click on link to save file (run save) window would open, click on
>> >> save
>> >> to my download directory, file would download, then window closed.
>> >> Could not find file anywhere on computer.
>> >> Had to uninstall windows defender to solve.
>> >>
>> >> Any one else had this problem?
>> >>
>>
>>
>>
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OK--I've got a full-scale final recipe for this one, but it isn't just
chicken soup, I'm afraid:
1) start, run,
regsvr32 "c:\program files\windows defender\mpoav.dll"
enter
Adjust the drive letter if needed for your system.
This should yield a success message. If it does not, check for typos (yours
or mine!) and check that mpoav.dll exists in \program files\windows
defender.
2) (this is the hard part)
- Search for other IOfficeAntivirus products to repair
o Launch regedit, and search for this GUID:
{56FFCC30-D398-11D0-B2AE-00A0C908FA49}
§ Clsid's implementing this GUID are IOfficeAntivirus Providers
o For each key found like this:
§ [HKEY_CLASSES_ROOT\CLSID\{%GUID%}\Implemented
Categories\{56FFCC30-D398-11D0-B2AE-00A0C908FA49}]
§ Either delete the key if the product is no longer installed, or
re-register the COM object associated with it.
When I did this search in my own registry, I found the GUID in several
places, but only two keys of the form specified above--when the search
stopped on those, I backed up a couple of lines to where I could see what
product was associted with the entry--in each case it was Windows Defender.
Mind you--my machine has been "cured" already!
Here's an example.
Search stops on a key with the above GUID value, which is a subkey of
"Implemented Categories."
Above that are urlmon, shdocvw, hots, and another GUID. Backing up to that
GUID I was able to see that it was associated with Windows Defender.
So--I did not need to deal with that final step of re-registering the COM
object. Frankly--I don't know how to do that at this point--so if you are
up for it--do a little careful exploring of the registry and let's see what
you find?
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Bill,
I had the same problem - unable to download any files... and your fix worked
like magic.
The offending GUID {56FFCC30-D398-11D0-B2AE-00A0C908FA49} was from an old
install of Norton AntiVirus. Deleting this key cured the problem and
downloads now work fine!!!
Many thanks for the help and the cure...
"Bill Sanderson" wrote:
> OK--I've got a full-scale final recipe for this one, but it isn't just
> chicken soup, I'm afraid:
>
> 1) start, run,
>
> regsvr32 "c:\program files\windows defender\mpoav.dll"
>
> enter
>
> Adjust the drive letter if needed for your system.
>
> This should yield a success message. If it does not, check for typos (yours
> or mine!) and check that mpoav.dll exists in \program files\windows
> defender.
>
> 2) (this is the hard part)
> - Search for other IOfficeAntivirus products to repair
>
> o Launch regedit, and search for this GUID:
> {56FFCC30-D398-11D0-B2AE-00A0C908FA49}
>
> § Clsid's implementing this GUID are IOfficeAntivirus Providers
>
> o For each key found like this:
>
> § [HKEY_CLASSES_ROOT\CLSID\{%GUID%}\Implemented
> Categories\{56FFCC30-D398-11D0-B2AE-00A0C908FA49}]
>
> § Either delete the key if the product is no longer installed, or
> re-register the COM object associated with it.
>
> When I did this search in my own registry, I found the GUID in several
> places, but only two keys of the form specified above--when the search
> stopped on those, I backed up a couple of lines to where I could see what
> product was associted with the entry--in each case it was Windows Defender.
> Mind you--my machine has been "cured" already!
>
> Here's an example.
>
> Search stops on a key with the above GUID value, which is a subkey of
> "Implemented Categories."
>
> Above that are urlmon, shdocvw, hots, and another GUID. Backing up to that
> GUID I was able to see that it was associated with Windows Defender.
>
> So--I did not need to deal with that final step of re-registering the COM
> object. Frankly--I don't know how to do that at this point--so if you are
> up for it--do a little careful exploring of the registry and let's see what
> you find?
>
>
> |
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Terrific--I'm impressed that anyone was able to make use of that post.
Microsoft has some code to dig this stuff out at this point.
I'm interested to hear that your entry was from Norton. Mine, as near as
could be told, was from AVG--which has been on my machine, but was not the
current antivirus, nor even the one before that!
So--I suspect this issue can happen with a number of different vendors,
which makes spotting the precise key involved more difficult.
Thanks for posting this!
(If you want, you might could also send mail to Mike Treit directly--mtreit
@ microsoft.com (without the spaces)--in case he has other thoughts about
what will constitute a complete repair at this point.
--
"MM" <MM@discussions.microsoft.com> wrote in message
news:35B91D8C-5432-490D-9FD3-55A2A1AF7248@microsoft.com...
> Bill,
>
> I had the same problem - unable to download any files... and your fix
> worked
> like magic.
>
> The offending GUID {56FFCC30-D398-11D0-B2AE-00A0C908FA49} was from an old
> install of Norton AntiVirus. Deleting this key cured the problem and
> downloads now work fine!!!
>
> Many thanks for the help and the cure...
>
>
> "Bill Sanderson" wrote:
>
>> OK--I've got a full-scale final recipe for this one, but it isn't just
>> chicken soup, I'm afraid:
>>
>> 1) start, run,
>>
>> regsvr32 "c:\program files\windows defender\mpoav.dll"
>>
>> enter
>>
>> Adjust the drive letter if needed for your system.
>>
>> This should yield a success message. If it does not, check for typos
>> (yours
>> or mine!) and check that mpoav.dll exists in \program files\windows
>> defender.
>>
>> 2) (this is the hard part)
>> - Search for other IOfficeAntivirus products to repair
>>
>> o Launch regedit, and search for this GUID:
>> {56FFCC30-D398-11D0-B2AE-00A0C908FA49}
>>
>> § Clsid's implementing this GUID are IOfficeAntivirus Providers
>>
>> o For each key found like this:
>>
>> § [HKEY_CLASSES_ROOT\CLSID\{%GUID%}\Implemented
>> Categories\{56FFCC30-D398-11D0-B2AE-00A0C908FA49}]
>>
>> § Either delete the key if the product is no longer installed, or
>> re-register the COM object associated with it.
>>
>> When I did this search in my own registry, I found the GUID in several
>> places, but only two keys of the form specified above--when the search
>> stopped on those, I backed up a couple of lines to where I could see what
>> product was associted with the entry--in each case it was Windows
>> Defender.
>> Mind you--my machine has been "cured" already!
>>
>> Here's an example.
>>
>> Search stops on a key with the above GUID value, which is a subkey of
>> "Implemented Categories."
>>
>> Above that are urlmon, shdocvw, hots, and another GUID. Backing up to
>> that
>> GUID I was able to see that it was associated with Windows Defender.
>>
>> So--I did not need to deal with that final step of re-registering the COM
>> object. Frankly--I don't know how to do that at this point--so if you
>> are
>> up for it--do a little careful exploring of the registry and let's see
>> what
>> you find?
>>
>>
>>
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